Product and Support News

Aug

19

Wi-Fi Cloud Maintenance Update

Ryan Orsi's picture

19 Aug 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud Launchpad and GO application services will be updated starting on Wednesday, August 21, 2019 for required maintenance to support the upcoming Wi-Fi Cloud 8.8 release.

When:

  • AMER region: Wed, August 21, 2019 (12:00AM PDT / 7:00AM UTC)
  • APAC region: Wed, August 21, 2019 (12:00AM HKT / 4:00PM Monday UTC)
  • EMEA region: Wed, August 21, 2019 (12:00AM GMT / 12:00AM UTC)

Maintenance Window: 6 Hours

Duration: 4 Hours

Read more...

Aug

19

Wi-Fi Cloud 8.8 Production Release

Ryan Orsi's picture

19 Aug 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be upgraded to version 8.8 starting on Friday, August 23, 2019.

  • Discover Application Enhancements — You can now perform these tasks in Discover:
     
    • Configure SSIDs and AP device and radio settings.
    • Configure WIPS settings including access point and client classifications, Authorized WiFi Policies, and Intrusion Prevention.
    • Monitor WIPS activity and security alerts.
    • Configure, schedule, and view Wi-Fi Cloud reports.           
       
  • Read more...

Aug

15

AuthPoint Gateway HA Beta is now Available

Alexandre Cagnoni's picture

15 Aug 2019 By Alexandre Cagnoni
Categories: Authentication


AuthPoint Gateway version 5 with High Availability support is now available to beta test!

This new version supports two main features:

You can now configure and install secondary Gateways to provide high availability for LDAP user authentication. If your primary Gateway is not available, AuthPoint automatically sends LDAP user authentications through the secondary Gateway until the primary Gateway becomes available again. You can have the primary Gateway and up to 5 additional secondary Gateways.

For RADIUS client resources, you can now choose to send – Read more...

Aug

15

Fireware 12.5 Update 1

Brendan Patterson's picture

15 Aug 2019 By Brendan Patterson
Categories: Network Security


Fireware 12.5 Update 1
WatchGuard has posted Fireware 12.5 Update 1 at the Software Download Center. There is no corresponding update to WSM. This maintenance update provides resolution to issues that have been reported by customers. Based on feedback from our partners at our recent conferences, we plan to make more bug fix update releases generally available instead of providing just customer speciific patches or hotfixes. Full details are provided in the  – Read more...

Aug

12

Knowledge Base Digest - July 2019

Sandra Takeuchi's picture

12 Aug 2019 By Sandra Takeuchi
Categories: Support Alerts


Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in July:

Articles

Known Issues

Aug

07

AuthPoint Agent for RD Web is here!

Alexandre Cagnoni's picture

07 Aug 2019 By Alexandre Cagnoni
Categories: Authentication


We’re excited to announce that the AuthPoint agent for RD Web is now available!

WatchGuard Cloud UI screenshot showing new RD Web menu item

This agent allows users to enforce MFA when connecting to remote applications using Microsoft Remote Desktop Web Access application (RD Web). It integrates with the AuthPoint Web SSO functionality, so if you login into AuthPoint's IdP, you will automatically login to RD Web as well. It also supports safe locations, allowing users to configure dedicated locations in – Read more...

Jul

31

TDR 5.7 General Availability

Ricardo Arroyo's picture

31 Jul 2019 By Ricardo Arroyo
Categories: Network Security


We are excited to announce that enhanced Network to Process Correlation in Threat Detection and Response is generally available! While TDR has always correlated network threats from your Firebox to an individual host, we are proud to provide the ability to correlate that same network threat to an individual process on your Windows host! This functionality enables Administrators to:

  • Quickly identify Windows processes that are making malicious outbound network connections.
  • Stop those processes before they cause any damage to your environment(s).
     

Read more...

Jul

25

WatchGuard Website Maintenance Alert

Marcus Suniga's picture

25 Jul 2019 By Marcus Suniga
Categories: Support Alerts


Summary: We will be performing maintenance on our website which will prevent authentication to www.watchguard.com

When: Friday, 2 August, 1:00 AM to 3:00 AM UTC

Maintenance Window: 2 hours

Expected Impact Duration: 2 hours, during which time a maintenance window page will be presented intermittently to users attempting to login to all WatchGuard websites.

Contact Information: For Sales or Support questions, you can find phone numbers for your region online. If you contact – Read more...

Jul

24

Fireware 12.5 Availability

Brendan Patterson's picture

24 Jul 2019 By Brendan Patterson
Categories: Network Security


Fireware 12.5 - General Availability
We are pleased to announce that Fireware 12.5 and the corresponding WSM 12.5 software are now Generally Available (GA) for download from the WatchGuard software download center. The Release Notes provide full details on enhancements and resolved issues. With each new feature release, we also provide a What's New presentation and webinar recording Read more...

Jul

19

Wi-Fi Cloud Server Maintenance

Ryan Orsi's picture

19 Jul 2019 By Ryan Orsi
Categories: Wi–Fi


Hello WatchGuard Wi-Fi Cloud Users,

WatchGuard Wi-Fi Cloud will be updated starting on Tuesday, July 23, 2019 to update the SSL certificates running on all cloud servers.

When: 

  • AMER region: Tuesday, July 23, 2019 (12:00AM PDT / 7:00AM UTC)
  • APAC region: Tuesday, July 23, 2019 (12:00AM HKT / 4:00PM Monday UTC)
  • EMEA region: Tuesday, July 23, 2019 (12:00AM GMT / 12:00AM UTC)

Maintenance Window: 6 hours

Duration: Several minutes for each server as the certificate is replaced and – Read more...

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About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

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